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I've had some issues with the stage 1 clutch kit I purchased from this company. I've called tech support and this *** clowns gadget answers the phone. He's rude from the beginning of the conversation! It's too bad this company seems to have great product, but the...
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2.7
Owings, Maryland
#1070779
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I called and placed a order for headers, Y pipe, and electronics. After install my engine light came on. I called and was told that their electronics don't always work. After countless phone calls and emails I found out that newer tundras won't accept their electronics...
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1.5
#1002292
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Appalling customer service and took over 48 hours to be contacted back. Not to mention rude techs
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Anonymous
Randola

I also got terrible customer service this guy Gaget can't be the owner he's awful i tried to resolve a issue with some headers that did not fit and his answer to me was to hav...

1.5
#820698
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Purchased products from Underdog Racing Development. The website is www.urdusa.com. They took way too long time to ship the products that I ordered online and did not respond to phone calls asking for the status of the shipment which was frustrating. Poor customer...
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Anonymous
Anonymous

Same issue. Yup, their tech guy is *** and doesn't get back promptly. He was arrogant and rude over the phone like he was full of himself and people were beneath him. He said ...

1.0
I didn't like
  • Trouble shooting guy rude
  • Poor customer service
  • Order response time too slow
#588548
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Purchased products from Underdog Racing Development. Their customer service is very bad. They don't return calls in a timely manner and when they do their advice is all over the place and lacks focus. The owner Gadget is not an expert and could not address my concerns...
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Anonymous
Anonymous

As dishonest as they come. Lies, fabricates test results and dyno results.

Anonymous
Anonymous

Confirmed. Same issue.

1.0
#569439
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